Privacy Policy

Introduction

At Britebox, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application.

Information We Collect

When you use Britebox, we may collect the following types of information:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely)
• Device Information:

  When you use the Britebox app, we may collect specific information about the device you are using, particularly if you are on iOS. This information may include:

  • Device Type: The model of your iOS device (e.g., iPhone, iPad).
  • Operating System: The version of the iOS operating system running on your device (e.g., iOS 14, iOS 15).
  • Unique Device Identifiers: These may include identifiers such as the Identifier for Advertising (IDFA) or the Unique Device Identifier (UDID), which help us track app usage and deliver personalized experiences.
  • Screen Resolution: The display settings of your device, which assist us in optimizing the app's interface for better usability.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Facilitate laundry pick-up and delivery, manage your orders, and process payments.
• To Improve Our App: Analyze usage data to enhance user experience and app functionality.
• To Communicate with You: Send notifications, updates, and promotional materials (with your consent).
• For Security: Protect against fraud and ensure the safety of your transactions.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing and order fulfillment, which may require access to your personal data.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and we will notify you of significant changes via email or through a notification in the app.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@briteboxlaundry.com
• Phone: +973 33387807
• Address: Shop No 14, Building 584, Road 718, Block 207, Area Muharraq